Transformational leadership is something all leaders can aspire to model. It’s about creating a work environment built on mutual respect, trust, enthusiasm, integrity, dedication, and innovation. Transformational leaders inspire their team by living their own ideals—the “do as I say, not as I do” managerial mantra has no place within the organizations and teams they lead.
Read on to learn about the payoff of transformational leadership, the qualities transformational leaders possess, supported with real-world examples, and how you can become a transformational leader yourself.
What is transformational leadership?
Transformational leadership is a style of leadership that is focused on inspiring and motivating people to reach new levels of professional and personal growth. Transformational leaders promote change by building up team and individual morale and self-confidence, aligning people’s purpose with an overarching vision or common good. These leaders are also adept at identifying both strengths and opportunities for development. The primary goal is to motivate and inspire teams and individuals alike to look beyond their immediate self-interests, in order to work together toward a shared goal.
Transformational leadership is often associated with positive outcomes such as increased employee engagement, higher levels of performance, greater job satisfaction, and organizational innovation. It is particularly effective in dynamic and rapidly changing environments where flexibility, creativity, and adaptability are essential for success.
A personalized leadership approach for each team member.
PI’s behavioral insights help leaders inspire and coach each employee in a way they truly connect with.
The benefits of transformational leadership
Transformational leaders attract and retain the best talent.
Transactional leadership attracts people whose chief concern is money, and if that’s all their leader makes the work about, the talent they attract will never stop looking for a better deal. If another business has a more lucrative offer, say goodbye to said employee. The job is a means to an end, and that end is accruing as much wealth as possible, which is likely how it is for their employer, too.
Transformational leadership not only attracts the best talent, it retains it. Talent recognizes talent, and if a leader makes the job about something deeper than simply making money, that talent will stick around.
Transformational leaders foster creativity and innovation.
Transformational leadership is all about being better and doing better, whatever that may mean for each individual. This mindset fosters innovation and creativity in the leader, their team, and the businesses they touch. Businesses with transformational leaders adapt and innovate with changing times, cultural shifts, and new technologies. Transformational leaders truly care about improvement and evolution which means new ideas are always sought out and thoughtfully considered.
Transformational leaders are guided by clear morals and values.
Transformational leadership is guided by integrity, ethics, and morals; these kinds of leaders put “doing the right thing” above most other motivations. Making decisions based on what is right is a solid long-term strategy for both entrepreneurs and businesses. A strong code of morals and ethics draws people closer to brands and the people that run them. It prioritizes the wellbeing of customers, employees, and important causes, such as health, sustainability, and social justice.
Qualities of transformational leaders
Transformational leaders are empathetic.
Transformational leaders lead with empathy—they wouldn’t exist without it. It’s this quality that enables them to relate to, motivate, and communicate with each unique member of their team. They understand what drives and inspires each team member. A transformational leader is able to leverage this understanding to articulate how their own vision for the future aligns with their team’s dreams.
Transformational leaders are authentic.
Transformational leaders practice what they preach. They don’t ask their employees to behave or perform in a way they wouldn’t behave or perform themselves. These types of leaders set an example for everyone around them to aspire to. They are true role models, living and breathing their own ideals.
Transformational leaders are inspirational.
Transformational leaders inspire those around them. They bring out the best of their team, motivating them to act on their ideas, dreams, and passions. This inspiration stems from the leader’s steadfast example and encouragement. Transformational leaders chase their own dreams and are always aspiring to do more, be more, and give more. They also put time and effort into helping others become the best they can be, offering support, guidance, and words of wisdom.
Transformational leaders are adaptable.
Transformational leaders have a strong AQ (Adaptability Quotient), which is the ability to adapt to change. They’re able to roll with the punches and pivot when necessary. This ability often makes them early adopters of new ideas and innovations since they are unafraid of the unknown. They are constantly looking for new ways to improve themselves and those around them, which means new ideas and better ways of doing things are always welcomed.
Transformational leaders are great communicators
Transformational leaders know how to effectively convey their vision, values, and expectations to the rest of their team, as well as those outside of it. They are persuasive without being pushy, confident without being cocky. They communicate transparently, which means they will inspire trust by admitting when they don’t know something or need more context. Most importantly, they value active listening over talking so that they understand and meet their employees’ needs.
Transformational leadership examples
We’ve outlined some prominent examples of transformational leadership from the real world. As this article was originally posted during Black History Month, we took the opportunity to highlight and honor Black leaders who are making a difference in the world.
Stacey Abrams, politician
Many Americans heard the name Stacey Abrams for the first time in 2018 when she ran to be governor of Georgia in the state’s closest election since 1966. Although earning more votes than any other Democrat in the state’s history, she lost the election under highly controversial circumstances—namely, the widespread voter suppression carried out by Georgia’s secretary of state, Brian Kemp, who also happened to be her opponent in the election.
But that election wasn’t Abrams’ first foray into leadership. She’d already founded multiple organizations, been a Georgia state representative, serial entrepreneur, nonprofit CEO, and become a New York Times bestselling author—even a successful romance novelist. Her list of accomplishments are indeed staggering, but it’s her transformational ideas about leadership that truly make her a remarkable leader.
In an article published by Forbes, Abrams outlined her vision of leadership:
“The most important leaders are those who are trying to get us somewhere; who are not simply trying to preserve the status quo or aggrandize or aggregate power for themselves. It’s those who are attempting to share that power to create pathways for more people to be a part of the power structure and the power dynamic.”
Tristan Walker, entrepreneur
Tristan Walker founded Bevel in 2013, a health and beauty company that specializes in hair and skincare products for Black men. He founded the company because, as Walker says, “As a Black man, I have a different hair type. I have a different skin type. And those needs should be respected… I deserve not only products that work for me, but also a design experience that doesn’t make me feel like a second class citizen.”
Walker wanted to create a product that served the needs of his Black community, and he wanted to grow his business where Black people actually lived—and that’s not Silicon Valley. So in 2018, he moved his company to Atlanta, Georgia. Bevel also recently partnered with meditation app Headspace to offer free mental health services to Black people.
“Before I’m a CEO, before my colleagues are colleagues of mine, we are human beings who have acknowledged persistent trauma… both emotional and physical that we’ve been disproportionately impacted by the past 400 years,” Walker said.
It’s not just about making as much money as possible for Tristan Walker. He lives his ideals in a way that inspires loyalty and respect from his customers and his employees, making him a standout transformational leader.
Walker is also co-founder of nonprofit CODE2040, which pairs Black and Latinx engineering students with summer internships in Silicon Valley.
Kimberly Bryant, technologist
Kimberly Bryant, an electrical engineer, founded Black Girls CODE in 2011, which teaches basic programming concepts to Black girls who are woefully underrepresented in tech. The ultimate goal of Black Girls CODE “is to provide African-American youth with the skills to occupy some of the 1.4 million computing job openings expected to be available in the U.S. by 2020, and to train 1 million girls by 2040.”
In 2018, Black Girls CODE was offered a $125,000 donation from Uber. Rather than simply taking the money, Bryant considered the allegations of sexual harassment and lack of diversity that had plagued Uber. She turned down the donation, calling it “PR-driven.” Bryant was also quick to point out that Uber offered Girls Who Code “nearly ten times that amount.”
Bryant’s leadership and integrity guided her organization to put its ideals ahead of short-term monetary gain.
Becoming a transformational leader
- Strive to be the best version of yourself in order to inspire those under your leadership to do the same.
- Lead with a moral compass. Make decisions based on your own code of ethics and values.
- Provide constructive feedback often and with consistency.
- Follow best practices for providing feedback. Strive to help someone improve as opposed to highlighting their flaws.
- Never scold. Instead, see mistakes and failures as learning opportunities.
- Be open and honest with your team about yourself and the state of your business. Share both your successes and failures.
- Lead with empathy and always consider the other person’s perspective. What disadvantages might another person have that you are unfamiliar with?
- Invest in continued learning for yourself and your team to ensure you’re always ready and willing to expand your horizons.
- Be a leader of innovation by actively considering new ideas and build a culture of innovation in your workplace that strives to grow and evolve with the changing times.
- Provide adaptability training to ensure your business, and everyone on your team is ready for whatever the world has in store.
Transformational leadership vs. other modern leadership styles
Transformational leadership is well-known for its effectiveness in motivating teams and pushing people to achieve outcomes they could not on their own. But it’s not the only type of leadership style you’ll encounter. Depending on their individual circumstances or personalities, you may encounter managers and other leaders practicing a variety of other methods. Here are a few of those, as well as how they compare with transformational leadership.
Transactional leadership
Transactional leadership may be the most common style. Like its name implies, it involves some kind of exchange between the leader and their followers. Perform well for my business, for example, and you will be rewarded with a raise, a promotion, and so on. Likewise, if the employee does not perform well, they’ll be punished with a demotion, or even lose their employment entirely. The motivation to succeed comes from the outside: What will I tangibly gain or lose if my boss is satisfied or dissatisfied with my performance? The guiding principle of transactional leadership is fear.
In contrast, a transformational leader is just the opposite. They inspire their employees to succeed because the employees aspire to be like their leader. The motivation to succeed goes beyond simple acquisition and monetary gain. Instead, an employee guided by a transformational leader is motivated to perform well because it’s the right thing to do.
Of course, this is not to say that all forms of transactional leadership are bad and all forms of transformational leadership are good. After all, some people just want to do a job, get paid, and go home. They’re not looking for anything more than the transaction, in which case they may favor a more transactional leader.
Servant leadership
In this leadership style, the leader takes on the role of a servant to their followers. Whatever they need to do their job and carry out their responsibilities effectively, the leader will provide. This approach is based around the idea that leaders should prioritize, first and foremost, what their followers require. This way, they can best empower them to succeed while building trust and stronger relationships.
Servant leadership differs from other styles in that the leader always puts the needs of others before their own. Because of this, the servant leadership style is often used when there are challenging or heavy workloads. It is also often paired with other leadership styles. In particular, it complements transformational leadership well due to its emphasis on empowerment and motivation.
Authentic leadership
This leadership style is characterized by a focus on authenticity, transparency, and genuineness. Authentic leaders try to build relationships with their employees that are based around honesty and integrity — even during difficult times. To this end, they must have a strong value system that they use to align their actions. They must also have a high degree of self-awareness so that they can continually assess their own strengths and weaknesses and remain authentic to their employees.
Like servant leadership, there is a lot of overlap between authentic and transformational leaders. For one, both require leaders to build trusting and transparent relationships with their employees. However, whereas transformational leadership focuses on doing so through inspiration and motivation, authentic leadership places more of an emphasis on emotional intelligence and transparency. That said, neither style is mutually exclusive, so it wouldn’t be uncommon to see leaders who exhibit traits from both.
The role of transformational leadership in addressing workplace challenges
Transformational leadership has gained so much traction with managers and executives in large part because its emphasis on innovation, motivation, and collaboration makes it successful at directly addressing and solving issues.
Here are some common workplace challenges and how transformational leadership can help tackle them:
- Low employee engagement: When employees aren’t engaged, it can hurt productivity and morale. Transformational leaders help solve this issue by motivating employees through a sense of purpose. They communicate a clear vision, recognize individual contributions, and foster a positive work environment where each employee feels valued and empowered to do good work.
- Conflicts and disagreements: Whether spurred by professional disagreements or interpersonal issues, conflicts are an inevitable part of any workplace environment. Fortunately, transformational leaders can resolve conflicts by promoting an open dialogue, actively listening to both sides, and exhibiting empathy. By encouraging a culture of mutual respect and understanding, they help facilitate productive communication, so that employees can find common ground and move forward.
- Lack of collaboration: Teams cannot tackle complex problems and achieve organizational goals without the ability to collaborate. Transformational leaders make this happen by breaking down silos, encouraging open communication, and fostering a sense of collective responsibility among team members. This helps create alignment across the team so that everyone is on the same page and ready to work together toward a common goal.
- Institutional change: The need to change and adapt, whether in response to shifts in technology, markets, or competition, is a constant in the business world. This can be a challenge for teams and individual contributors alike. Transformational leaders help them navigate these transitions by rallying employees around shared goals and inspiring them to embrace this change. And by continuously fostering a culture of innovation and agility, they lay the groundwork for the team to manage even more change in the future.
Recommended reading on transformational leadership
Continue your journey to becoming a transformational leader by learning from some of the best. The following books share inspiring stories and helpful advice to improve your leadership skills.
Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration
by Ed Catmull
Creativity Inc. provides an inside look at how Pixar continues to produce innovative and inspiring films, time and time again. It’s packed with transformational leadership wisdom, such as:
“It’s not the manager’s job to prevent risks. It’s the manager’s job to make it safe for others to take them.”
Read it for the leadership advice while delighting in the inside stories behind some of your favorite animated films.
Collective Genius: The Art and Practice of Leading Innovation
by Hill, Brandeau, Truelove & Lineback
Collective Genius proves that the only true way to ensure sustained innovation is by leading with it. The book uses the success stories of leaders from companies like Volkswagen, Google, and Pfizer to illustrate the importance of creating a culture of innovation. Learn how to create a work environment where innovation is sustained again and again.
Lead from the Outside: How to Build Your Future and Make Real Change
by Stacey Abrams
National leader Stacey Abrams shares how to build success by harnessing the strengths of being an outsider. She highlights lessons learned from her career in politics, business, and the nonprofit world. It’s a handbook for outsiders that illustrates challenges that hinder women, people of color, the LGBTQ community, the working class, and millennials—all of whom are ready to spark change.
No Rules Rules: Netflix and the Culture of Reinvention
by Reed Hastings & Erin Meyer
Dig into the unorthodox culture behind Netflix, one of the world’s most innovative, imaginative, and successful companies, with an inside look from its co-founder. Netflix revolutionized the media industry using innovative business practices and management styles that defied tradition.
Learn how the company built a culture focused on freedom and responsibility through interviews with current and past Netflix employees, as well as the successes and failures Hastings experienced during his own career.
The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
by Eric Ries
In an age when companies need to innovate more than ever, The Lean Startup teaches entrepreneurs how to continuously test their vision. Based on best practices from lean manufacturing, “validated learning” enables businesses to shift directions with agility. Learn the scientific approach to creating and managing successful startups, as well as how to adapt and adjust before it’s too late.